Cancellation Request

This guide outlines how to create a cancel request for your service.


  • Click on Request Cancellation.


Ideally, you should only choose Immediate cancellation type if you are eligible for a refund. Otherwise, always default to End of Billing Period type of cancellation.

  • Then follow these steps in order:
    • Briefly describe your reason for the cancellation.
    • Choose Cancellation Type.
    • Click on Request Cancellation.